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‎11-04-2020 12:24 PM

HP Recommended
Product: HP OfficeJet Pro 8610 with Dell Inspiron 15-5568
Operating System: Microsoft Windows 10 (64-bit)

I have an HP OfficeJet 8610 on my network and all my other devices can use it but my Dell Inspiron 15-5586 with Windows 10 64 bit cannot. It sees it and says no driver is available. I installed the driver from HP site. I ran the trouble shooter and re-installed the software and printer. It still says no driver available for the one installed, and cannot see another one. I used to use the printer with this PC through USB but it is now across the room. 

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1 ACCEPTED SOLUTION

Accepted Solutions

‎11-04-2020 01:12 PM

HP Recommended

Solved--I used @RGaitherNM  post from June 2020 to install as TCP/IP device. Thank you!

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1 REPLY 1

‎11-04-2020 01:12 PM

HP Recommended

Solved--I used @RGaitherNM  post from June 2020 to install as TCP/IP device. Thank you!

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