Please check this document to find the workaround solution for Print and Scan - HP Solution Center not working : Adobe Flash Player Error and Unable to scan
Resolve Windows 10 or update issues on HP computer or printer– Click Here
"This printer provided a new security certificate or another device is impersonating it. Accept new certificate?"
Is the message I receive when trying to print from my mobile device. Even pressing Accept does not get the document printed.
Why am I getting this alert?
Any solution so I don't get the alert? can I go into settings and confirm a new certificate?
Thanks in advance - Stay safe and well
Go to Solution.
Try generating a new self-signed certificate for the printer and check if that may help:
To access the Embedded Web Server open the HP Smart app.
If the printer is not listed, click the plus sign in the top side and follow the steps to add your printer.
Double-click the printer icon and select Advanced Settings, from there follow the steps as listed in the document.
Installing the HP Smart app on my new device solved my problem. It was never installed on my old device. Thanks for the help. Problem solved.
Didn't find what you were looking for?
Ask the community