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‎07-20-2024 04:16 AM

HP Recommended

Error message states “The message could not be sent because the server rejected the sender’s email address.  The senders email was xxxxxxxxxx (which was my email address).  Please help. Solution in easy to understand instructions please😳

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1 REPLY 1

‎07-22-2024 11:07 AM

HP Recommended

Hi @Kay290,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that you are facing an issue with your printer.

To understand the issue and help you, please share the details listed below:

 

- Exact model number/product number(SKU number) of your HP Product (Click herefor information on how to find the model number/product number).

- Elaborate on the issue to assist you further.

- May I know which application are you using to print?

- When was the last time your printer was working fine?

- Were there any changes made to your printer recently?

- May I know which devices are you using to print eg: Windows PC, Mac, or Smartphone (Android or iPhone)?

 

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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