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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Setup ENVY Photo 7155 printer OK, but unable to scan

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09-10-2021 10:05 AM
Hi @tjsinger,
I'd like to help!
To assist better-
Have you installed HP Smart or HP Easy start on your computer?
Meanwhile, try the below suggestions -
Install the HP Smart app on your computer running Mac or Windows.
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Place the printer near the Wi-Fi router if you are setting up a wireless connection.
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Make sure paper is loaded in the main tray, and then turn on the printer.
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Download the HP Smart app from HP Smart - Microsoft Store (Windows 10) or HP Smart - Mac App Store (macOS).
If you are prompted to sign in with Microsoft to use the app across devices, you can sign in or click No, thanks to continue.
NOTE:Disconnect from a Virtual Private Network (VPN) connection before downloading.
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If you are setting up HP Smart for the first time, you must create or sign in to an HP account to access all printer functions.
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Open the app to set up your printer.
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If your printer is found, follow the instructions to complete the setup.
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If your printer does not display or to add another printer to the app, click the plus sign
, and then follow the instructions to add the printer.
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Use HP Smart scan options
Save, share, and send scanned documents with the HP Smart app for Windows or Mac.
Scan with the HP Smart app (Windows, Mac)
Scan documents and photos from the printer, capture items with the computer camera, or use the scan tools with files saved on the computer.
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Click the Scan tile on the HP Smart app home screen.
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If a Get Started screen opens, click Get Started.
NOTE:The Get Started screen displays when you select Scanner, Import, or Camera for the first time.
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Select an option from the top menu bar.
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Scanner: Place the original on the printer scanner glass or into the automatic document feeder (ADF). Select scan job type, size, color, and resolution settings, and then click Scan in the lower right corner.
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Import: Select photos saved on your computer to apply a boundary, and then use the settings to edit, print, and share.
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Camera: Uses the computer camera or a webcam to capture, edit, and print or share a photo or document.
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From the Scan window, change settings, such as source, presets (document or photo type), page size or scan area, output type, and resolution to match the scan job.
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Select the Auto Enhancements icon
to toggle the enhancement features on or off.
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Auto-Enhancements: Automatically brightens colors and sharpens image contrast.
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Auto-Orientation: Automatically rotates images to their correct orientation.
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Click Scan.
A preview of the scan displays.
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If the Detect Edges window opens, adjust the boundaries by clicking and dragging the blue dots, and then click Apply.
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Select from the following options and settings in the Preview window.
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Add another page by clicking + Add.
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Drag and drop the images to reorder multi-page scans.
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Click the Menu
icon to edit, replace, or delete the scanned items.
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Click the Rotate
icon to rotate the item.
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Select the file type, either Basic PDF to save as a single file or Image to save the scans separately.
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In the Edit window, adjust or enhance the file by cropping, changing the color, rotating, or adding filters and text, and then click Done.
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Select an option to save, print, share, or fax the scan file.
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Print: Send the scan to the printer.
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Save: The default save location for scanned documents is the Documents folder and the Pictures library for scanned photos. Save the scan in the default location or browse to a different folder.
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Share: Send the scan in an email, share via social media accounts such as Twitter, Facebook, or Instagram, or save the scan in a cloud storage account, such as Box or OneDrive. You can also look for other apps in the Windows or Mac store.
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Shortcuts: Create or use an existing shortcut for printing, emailing, or saving scanned files to cloud accounts.
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Fax: Send the scan via fax.
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After saving the scan, click OK, and then click the Back button to return to the Home screen.
You may refer to-How to scan with an HP printer
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
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