Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
Locked

‎05-17-2023 03:24 PM

HP Recommended
Product: HP DeskJet 3634 All-in-One Printer
Operating System: Microsoft Windows 7 (32-bit)

My problem is that I installed the software for my HP Deskjet 3634 in 2019 and had no issues til recently when SmartWebPrinting.msi tried to install at StartUp and again when entering control panel. I’ve uninstalled, deleted and tried practically all suggestions I’ve seen to resolve this. I’ve updated everything on my iPad and Smart Web Printing will not uninstall.  I’ve reset the PC to factory-condition by formatting the drive and reinstalling Windows 7 Pro that proved fruitless….it still tries to install. I cannot install anything new because the SmartWebPrinting appears again trying to install itself. I put a brand-new hard drive in my laptop, installed Windows 7 Pro and was again met with SmartWebPrinting trying to install. Seriously? On a brand-new hard drive? I mean, really? How is that possible and what is the solution for getting rid of this annoying feature permanently?

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.