Smartank670 Device Wireless function disabled

[BryanTank67]

Hello Everyone!

I'm having a problem with my Hp smartank 670 printer. Had it for about 2 months now using its wifi function on occasional printing. Just tried to print now but the Wifi button won't light up. If I press the button, it would only blink 3 times and the wifi symbol on the screen would not stay. Found some videos on youtube to reset the printer, followed them as is like open the cartridge bay, press info button till all lights up and press and hold info and cancel button at the same time, then close the bay and wait to reset. But the wifi button still would not turn on with color blue light. 

I tried to print pages through hp smart up, found this "you cannot use tge device's wireless function because it was disabled...". I don't even know how to disable that feature and yet here is the problem.

I hope someone would be able to help me with this problem.

Thanks

[Rainbow23]

Hi @BryanTank67,

Welcome to HP Support Community. 

Thank you for posting your query. I will be glad to help you.

I see that you are facing issues with connecting your HP Smart Tank 670 Printer to your wi-fi network.

Please follow the steps listed below to restore the printer to its network defaults and then reconnect it to the network.

Step 1: Restore the printer to its network defaults.
Press and hold the Wireless button and the Cancel button (X) from the printer control panel together for five seconds

Step 2: Reconnect the Printer to the network:
1. Press and hold the wireless button on the printer for more than least three seconds to start the WPS Push Button method. 
2. Press the WPS button on your router.
NOTE: The product begins a timer for approximately two minutes while a wireless connection is established. If the printer connects successfully, the light next to the Wireless button glows steady blue.

You may also refer to this document link: https://support.hp.com/nz-en/document/ish_1736500-1626554-16 

Let me know if this helps and have a good day.

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