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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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HP Recommended
1.5 hours on chat with support. they had NO idea. suggested I pay extra for premium support -infuriating. for a printer I bought last week. Would NOT scan - got this in a loop for an hour. reboot, blah blah
FINALLY DISCOVERED. click on "Sharing Preferences" in the Printer systems box
I clicked on "internet sharing" and "bluetooth sharing" and HP Smart finally connected. Whew. That's 3 hour of my time I'll never get back.
HP Recommended
Thank you for visiting our community, we are glad that you have resolved the issue you were experiencing on your device.
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Regards,
MayS.
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