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- Some Excel files and Outlook emails won't print while other ...

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12-06-2021 01:03 PM
I have recently started having issues with printing all Excel workbooks or Outlook emails. Some print and some don't. There is no real consistency to help resolve the problem. I am running Office 365 on an iMac and have been for several years, but this problem just started. I send an email or workbook to print and the printer appears to show to it's screen it's getting ready to print but the print queue disappears and the printer screen goes bak to the ready screen.
12-13-2021 11:57 AM
Welcome to the HP Support Community.
This looks like an app specific issue. Are you able to copy well?
Uninstall and reinstall Microsoft office and see if that helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee