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‎12-26-2021 06:48 PM

HP Recommended
Product: mfp 277
Operating System: Microsoft Windows 10 (64-bit)

Anyone had issues using new Gen 2 Starlink router directly with devices? All my computers and phones connected no problem, but I lost the ability to print through out local new LAN. I checked the printer settings and changed it to add to our local network and it printed a test page no problem showing it is connected. But it just errors out when we try to print on any computer over the network. I am sure it is some DHCP / IP / 2.4 vs 5 GHz issue, but cannot figure out what. 

It is an older MFP from around 2013 or so so it could just be too old to handle new protocols.

 

Help?

Category:
7 people had the same question
1 REPLY 1

‎01-04-2022 01:22 PM

HP Recommended

@pohaku2,

 

I reviewed your post and I understand that you are unable to connect the printer to your wireless network.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you run the HP printer and scan doctor and it will automatically find and fix connectivity issues.

 

Download HP Print and Scan Doctor and run the program.

 

For more information, go to https://support.hp.com/us-en/topic/printscandoctor

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

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