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mfp 277
Microsoft Windows 10 (64-bit)

Anyone had issues using new Gen 2 Starlink router directly with devices? All my computers and phones connected no problem, but I lost the ability to print through out local new LAN. I checked the printer settings and changed it to add to our local network and it printed a test page no problem showing it is connected. But it just errors out when we try to print on any computer over the network. I am sure it is some DHCP / IP / 2.4 vs 5 GHz issue, but cannot figure out what. 

It is an older MFP from around 2013 or so so it could just be too old to handle new protocols.

 

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