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‎10-16-2020 03:01 PM

HP Recommended
Product: Envy 4520
Operating System: Microsoft Windows XP

Hello,  the printer suddenly lost connectivity and I am not able to restore it.  I shut down and unplugged the system several  times, to no avail.    The HP Print & Scan Doctor tool asked for the printer's IP address.  However, the 'Wireless Test Results' obtained from the printer stated that the IP address was 'not applicable'.   There is a blinking blue light on the printer's digital display.  Any advice would be greatly appreciated.  Thank you!

 

 

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1 ACCEPTED SOLUTION

Accepted Solutions

‎10-16-2020 04:19 PM

HP Recommended

Resetting my WIFI modem has restored the printer connectivity.   Hope this is helpful to anyone who may have a similar issue.

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1 REPLY 1

‎10-16-2020 04:19 PM

HP Recommended

Resetting my WIFI modem has restored the printer connectivity.   Hope this is helpful to anyone who may have a similar issue.

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