Suddenly printer found at IP address

[Hshdbfbf]

• I suddenly can't print 
• Suddenly no printer found at the IP address 
• Android phone
• MAC and iPad still working fine
•  

[VikramTheGreat]

Hi @Hshdbfbf,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I know how frustrating it is when your HP printer suddenly stops working on your Android phone, especially when it still works fine on your Mac and iPad. That’s a great clue: it means the printer is online and functional, but your Android device has lost connection, likely due to a network or app issue.

Let’s walk through the steps to fix this:

 1. Reconnect Android to the Same Wi-Fi Network

• Make sure your Android phone is connected to the same Wi-Fi network as the printer.
• If you recently changed networks or passwords, reconnect manually.

2. Restart Devices

• Restart your Android phone, printer, and Wi-Fi router.
• This clears temporary network glitches.

3. Reinstall HP Smart App

• Uninstall the HP Smart app from your HP Smart – Apps on Google Play phone.
• Open the app and tap “+” to add your printer again.

4. Reset Printer Network Settings (if needed)

If the printer’s IP address changed or was lost:

• Press and hold the Wireless and Cancel buttons on the printer for 5 seconds to reset network settings.
• Reconnect the printer using the HP Smart app.

5. Use WPS (if supported)

If your router has a WPS button:

• Press the WPS button on the router.
• Within 2 minutes, press and hold the Wireless button on the printer until it blinks rapidly.
• Wait for the light to turn solid. This means it’s connected.

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat