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Common problems for Connectivity Issues
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HP Recommended
Deskjet 2720

 I can't Switching off my printer deskjet 2720 with the on/off button

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

The printer could be "hang".

 

Unplug the power cable and power on again.

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



View solution in original post

2 REPLIES 2
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

The printer could be "hang".

 

Unplug the power cable and power on again.

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



HP Recommended

It is ok now thank you for your help 

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