TURNED ON MY PRINTER AUTHENTICATION IN BONJOUR, NOW I WANT TO TURN IT OFF, BUT CANNOT GET IN BONJOU

[skdrennen]

Printer will not print because I turn on authentication in Bonjour. It's really a pain and I want to turn off the authentication setting but when I try to get back in Boujour to do that I get  no permission to get in or the printer wants a WPA2 password which I do not have that I am aware of. I just want to get back to default settings, but I can't!

[Echo_Lake]

@skdrennen

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, 

To get the answer to this question, the WPS pin is located on the backside of your HP printer and is used to set up an HP printer. The Bonjour locates devices such as printers, other computers, and the services that those devices offer on a local network using multicast Domain Name System (mDNS) service records. The software comes built-in with Apple's macOS and iOS operating systems. 

This printer supports WPA encryption, check if the router is on the same encryption method. If using WEP or WPA-PSK+FT change it to WPA-PSK
 

To find the WPS PIN to complete printer network setup. You have a short time (90 seconds for most models) to enter the PIN before it expires.

After the WPS PIN prompt displays on the computer, look for a PIN on the printer control panel or the information sheet that was printed during setup.

Enter the PIN, and then click Next to finish the setup.

If the PIN does not work, do one of the following:

Use a different driver or method: Go to HP Software and Driver Downloads for more driver options, or use Apple AirPrint (macOS and OS X).

Generate a new PIN: Restart your computer, and then go through the printer setup process again.

Install the HP Smart app: Go to HP Smart - Mac App Store (macOS) to download the app, and then follow the instructions to connect the printer.
 

Hope this helps! Keep me posted for further assistance.
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