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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Telling me I have to sign it to print, scan or copy

Create an account on the HP Community to personalize your profile and ask a question
07-04-2021 08:46 AM
I have my Laser-jet hooked up and I can print scan copy and everything as long as I use my Mac but when I come over to my Windows 10 computer no matter what I try it tells me I have to sign into the cloud. Why in Gods name do I have to sign into the Cloud to print something from my computer? How do I remove the cloud as I do not use it with the mac? All I want is to be able to use my printer on both computers. I was able to do this before but for some reason this has been happening awhile and getting real tired of it.
07-04-2021 10:30 AM
No need to use something you do not want to use.
Benefits not worth signing into the HP Smart application?
HP Smart is not a mandatory application.
The printer provides a full solution / full driver printer software for your Windows OS version.
No sign-in to your HP Account necessary.
All your drivers, firmware, and printer software:
Category Software and Drivers
Your full driver printer support and download page here:
HP Color LaserJet Pro MFP M281fdw/M281cdw Printer Full Software Solution
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"Remove the cloud as I do not use it with the mac" is not something for which I can offer any reasonable advice.
If you wish, start a new thread to ask about the full solution software for your Mac OS.
HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP Color LaserJet Pro MFP M281cdw
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