This invitation is no longer valid Contact your printer administrator for a new invitation.

[SiobhanR]

I can't log into my HP account, I just get a weird msg 

This invitation is no longer valid

Contact your printer administrator for a new invitation.

[Raj_05]

Hi @SiobhanR,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

It seems like you're encountering an issue with your HP ENVY Photo 6220 All-In-One Printer and your HP account. The error message you're seeing indicates that the invitation you're trying to use is no longer valid, and it suggests contacting your printer administrator for a new invitation. However, if you're unable to log into your HP account and you're receiving a weird message, there could be a few potential reasons for this issue:

• Invalid Invitation: The invitation might indeed be invalid or expired. If you're trying to set up your printer for remote printing or accessing certain features via your HP account, you might need a valid invitation code. If the code has expired or is incorrect, it could lead to this message.
• Network Connectivity: Check your network connection to ensure that your printer is properly connected to the internet. A stable internet connection is necessary for accessing and managing your printer through your HP account.
• HP Account Credentials: Double-check that you're entering the correct username and password for your HP account. If you've forgotten your password, you might need to initiate a password reset process.
• Browser or App Issues: If you're trying to access your HP account through a web browser or a mobile app, there could be compatibility issues or temporary glitches. Try accessing your account from a different browser or device to see if the problem persists.
• HP Account Server Issues: It's also possible that there might be temporary issues with HP's account servers. In this case, you might need to wait a while and try again later.
• Software/Firmware Update: Make sure that your printer's software and firmware are up to date. Outdated software might lead to compatibility problems when trying to access online features.

To resolve this issue, here are some steps you can take:

• Double-Check Invitation: If the issue is related to the invitation, contact HP customer support or your printer administrator for assistance in obtaining a new, valid invitation.
• Reset Password: If you're unable to log in due to password issues, use the "Forgot Password" or "Reset Password" option on the HP login page to reset your password.
• Clear Cache and Cookies: If you're using a web browser, try clearing your browser's cache and cookies, then attempt to log in again.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support