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- Printer Wireless, Networking & Internet
- This printer has never worked!

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04-17-2021 11:23 AM - edited 04-18-2021 11:55 AM
From day 1 of buying this printer - HP deskjet 2600 series - I’ve not been able to print anything without constant problems.
It will NOT connect to the WiFi, it consistently disconnects and refuses to then reconnect.
It it always flashing on the I button, constantly printing error pages and despite following each instruction it still doesn’t work.
In over a year I think I’ve managed to print 5 things without issue.
ive had repeated help trying to fix the connections but nothing works. I’m going to bite the bullet and “upgrade” and hope for the best.
04-20-2021 06:31 AM
Hi @Axl-Rose-22,
I'd like to help!
To assist better -
- What device are you using the printer with, a Windows computer, Mac, Android, or an iPhone?
- I would like to know, is your router set to work on a 2.4 GHz network or 5 GHz network band?
- Are you trying to connect your printer to your home network or without a router?
Meanwhile, please try the steps below to connect your printer to the network.-
● Press the Wireless button ((i)) and the Cancel button (X) from the printer control panel at the same time, and then hold them for three seconds.
-->On the printer control panel, press and hold the Wireless button and the Resume button together for three seconds. (When Wi-Fi Direct is turned on, the Wi-Fi Direct icon on the display stays on)
--->On your computer or phone go to wifi and connect it to your printer
--->Select your printer with DIRECT in the name from the list of available networks (example: DIRECT-74-HP Deskjet2600).
--->Select the Wi-Fi Direct printer signal in Wi-Fi settings
--->If prompted for a password, type 12345678. This is the default password to log in.
--->Now open a browser and type 192.168.223.1
--->you will be able to access the printer's EWS page
--->on the page, you will find network - click on it
--->go to wireless and select wireless setup wizard
--->now select the network that you want your printer to connect to and type in the password
--->the printer will have solid blue light if it's connected
--->then connect your phone back to your network
You may also refer to - No Connection after Router or Wi-Fi Settings Change
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
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