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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎01-06-2026 08:19 AM

HP Recommended

The network the printer was previously connected to is no longer available, so I am trying to change the network the Deskjet 2545 is connected to but keep getting that the EWS page is unavailable. It seems HP software keeps failing to detect the printer when connected by USB so I am unable to scan using any HP software.  The Windows Scanner on other software is able to scan from the printer, but some of those applications are limited in their options so I would love to go back to HP Smart.  

 

Is there another way of changing the network settings on these old printers?  It's frustrating only having access to the virtual agent, and it keeps saying that my serial number in not valid.

 

 

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