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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Trying to connect my HP ENVY Pro 6542 to the internet

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Common problems for Connectivity Issues
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1 REPLY 1
12-14-2022 04:48 AM
@Swhite1965
Welcome to the HP support community.
I understand that you are getting the offline error, I am glad to assist you.
Assign a manual IP address to manually connect the printer.
Find the printer IP address from the network configuration page to assign it manually.
Setting a Static IP Address
Once you know your printer’s IP address from the page you printed, entering it is pretty easy. Here’s what you do:
- Run your Web browser.
- In the Web browser’s address bar, type the IP address of your printer and press Enter. Assuming you entered the right address, the HP printer control panel should appear.
- Click the Networking tab.
- Under Connections, click Wireless.
- Under IP Address Configuration, click Manual IP.
- Enter the IP address, subnet mask, and default gateway in the appropriate boxes.
- Click Apply.
You can try steps 2 and steps 4 in this HP document for more assistance:- Click here
Let me know how it goes.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
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