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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP ENVY Pro 6452 All-in-One Printer
Microsoft Windows XP

I need help connecting my printer it keeps saying printer offline I have a HP ENVY Pro 6542

1 REPLY 1
HP Recommended

@Swhite1965

 

Welcome to the HP support community.

 

I understand that you are getting the offline error, I am glad to assist you.

 

Assign a manual IP address to manually connect the printer.

Find the printer IP address from the network configuration page to assign it manually.

Setting a Static IP Address

Once you know your printer’s IP address from the page you printed, entering it is pretty easy. Here’s what you do:

HP Printer Static IP Address

  1. Run your Web browser.
  2. In the Web browser’s address bar, type the IP address of your printer and press Enter. Assuming you entered the right address, the HP printer control panel should appear.
  3. Click the Networking tab.
  4. Under Connections, click Wireless.
  5. Under IP Address Configuration, click Manual IP.
  6. Enter the IP address, subnet mask, and default gateway in the appropriate boxes.
  7. Click Apply.

You can try steps 2 and steps 4 in this HP document for more assistance:- Click here

 

Let me know how it goes.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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