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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- USB cable for my HP Color LaserJet Pro M254dw
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07-08-2024 02:18 PM
I've been using my printer wirelessly without a problem. But today my printer says its not connected to the internet.
OK, I'll hook up my USB. But no, I cannot find it! I've moved 3 times in the past 2 years and can't find my cables!
HP will NOT help me b/c they say support has expired for my printer. All I need is the right USB cable to fit my printer!
I can order one on Amazon but don't know which one will fit.
Can anyone help with this???
Thank you!
Solved! Go to Solution.
Accepted Solutions
07-09-2024 02:36 PM
Hi @Pamelamb1,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
For the HP Color LaserJet Pro M254dw printer, you need a USB 2.0 Type A to Type B cable. This is a standard cable commonly used for printers. Here are the details you need.
- Type A: This end plugs into your computer.
- Type B: This end plugs into your printer.
Here's an example of what the cable looks like.
You can find this type of cable on Amazon by searching for "USB 2.0 Type A to Type B cable."
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
07-09-2024 02:36 PM
Hi @Pamelamb1,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
For the HP Color LaserJet Pro M254dw printer, you need a USB 2.0 Type A to Type B cable. This is a standard cable commonly used for printers. Here are the details you need.
- Type A: This end plugs into your computer.
- Type B: This end plugs into your printer.
Here's an example of what the cable looks like.
You can find this type of cable on Amazon by searching for "USB 2.0 Type A to Type B cable."
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
07-09-2024 03:38 PM
Thank you so much Alden4! 😊 Its a shame HP completely rejected my request for help b/c my support "expired". Not good for business.😕 I tried to click on the thumbs up, but it would not light up no matter what! Sorry.
Now I need to figure out how to connect to my wireless network again.
Have a great day! 😊
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