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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Unable connect to Embedded Web Services to sign up for HP in...

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05-30-2021 06:01 AM
@Kathy336, Welcome to the HP Support Community!
Deskjet 3755 printers do not have an ePrint button. Retrieve your printer claim code by pressing the Information button to print a page titled “Printer Information Page". This page shows the status of the wireless network connection. See the following instructions, depending on the status of the wireless network connection:
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The printer is already connected to a wireless network:
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Press the Web Services button
and the Information button
at the same time to print instructions.
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If the printed page does not contain an ePrint address and printer claim code, follow the instructions on the printed page to enable Web Services. After you enable Web Services, a page titled "Congratulations" prints with the ePrint address and printer claim code.
-
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The printer is not connected to a wireless network:
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Press and hold the Wireless button
for 3 seconds to print the Wireless Quick Start Guide.
- Follow instructions in the guide to connect the printer to your wireless network.
- Press the Web Services button
and the Information button
at the same time to print instructions. If the printed page does not contain an ePrint address and printer claim code, follow the instructions on the printed page to enable Web Services. After you enable Web Services, a page titled "Congratulations" prints with the ePrint address and printer claim code.
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If the "Congratulations" page has only an ePrint address (no printer claim code), the printer was previously claimed to another HP Smart account (formerly HP Connected). Print the printer information sheet by pressing the Information button , and then locate the printer IP address on the printed page. Enter the printer IP address in a web browser and navigate to the "Web Services" section of the web page. Remove and then re-enable web services. A page titled “Congratulations” prints with your printer claim code.
Perform the steps mentioned in this document - Cannot Connect to Web Services
For more info, refer to - Enrolling in HP Instant Ink
Hope this helps! Keep me posted.
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Have a great day!
KUMAR0307
I am an HP Employee