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‎07-30-2021 10:36 PM

HP Recommended

Thanks for clarifying.

 

I assume you follow below steps to access the HTML Config Utility but adding the written steps to ensure that the correct steps are taken:

https://support.hp.com/us-en/document/c02847467

 

Additionally, when you click the HTML Config button, does the page opens in Safari or may open in any other browser?

 

If it opens in other browser than Safari, please make sure that Safari is your default browser and then repeat the steps, may you see any difference then?

https://support.apple.com/en-il/guide/safari/ibrwa008/mac

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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‎08-08-2021 06:40 PM

HP Recommended

Shlomi,

 

Thank you so much, my friend! I had my default browser as Google Chrome. After switching it to Safari, the change went through immediately. 

 

I have clicked kudos and marked this as the solution. Thank you so much again for your patience and determination. You do great work.

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