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‎01-28-2023 10:54 AM

HP Recommended
Product: HP DeskJet 2720
Operating System: Microsoft Windows 11

Hi. I am unable to use my printer at all as it does not connect to HP Smart App either on my Phone or my Laptop. It has become completely useless. I read somewhere that the printer might work if you are able to successfully conduct a Factory Reset. But unfortunately there is no sureshot way of telling whether the Printer has been reset or not. Honestly, this is the most frustrating I have been in a long time. Not only is the printer absolute **bleep**, there is no proper support available anywhere in my country. 

 

Can anyone on this forum help? 

I have a WiFi 6 connection. Will this **bleep**bag of a printer connect to WiFi 6?

2 REPLIES 2

‎01-28-2023 11:20 AM

HP Recommended

@ActionNReaction 

 

Please try video on the following link

 

            https://support.hp.com/au-en/printer-setup/hp-deskjet-2700-all-in-one-printer-series/29378157/model/...

 

Regards.

BH
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‎01-30-2023 05:18 AM

HP Recommended

Thanks. I was able to finally reset my printer and it is now working with the app on my phone. Some progress! 

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