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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP ENVY 6022 All-in-One Printer
Microsoft Windows 11

I got a new WIFI router yesterday but struggling to connect it to my printer. I've tried pressing the WIFI button on the back for 3 seconds but it doesn't seem to move past the purple flashing light (from centre to outside).

 

I'm not sure what to do after this stage, if someone could help please?

 

The printer is connected to my Laptop (Windows 11) and also to my IPhone but neither apps seem to have an option to update network/wifi settings.

 

Thanks in advance,

Sarah.

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