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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP DeskJet 2720e All-in-One Printer

Lenova windows 10 laptop. hp 2720e printer

Unable to connect printer with laptop 

1 REPLY 1
HP Recommended


Click here for network setup using HP Smart but in a different language

Reset the 2720

  • Disconnect the power cable while the printer is on.
  • Press and hold the power button and cancel button together and plug the power cable simultaneously.
  • Continue to hold for 20 seconds and let go the buttons and allow the printer to initialize



WiFi setup 2720e video using smartphone
https://www.youtube.com/watch?v=G7K8_3pgnMQ&ab_channel=CopyPrintScan

2723e wifi setup video


The WPS or pushbutton setup may be easier and does not use a smartphone. See page 22
https://h10032.www1.hp.com/ctg/Manual/c07043348.pdf

Full feature software Feb 2022

Deskjet reference 2720 2723

Let me know if you have a flex system (WiFi boosters or repeaters) as the setup is much more complicated.


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