Unable to connect to New Wifi - Laserjet pro M203dw

[CubbyIvy]

I changed my internet provider and set up a new Wifi but now my printer will not connect.  The HP Smart app cannot find the printer.  The blue wifi icon is blinking on the printer and I can see it on my available devices on my wifi.  I have done all the directions found on the HP site and cannot get anything to work.

[Nal_NR]

Hi @CubbyIvy,

Welcome to the HP Support Community. 

I understand that you are I’d like to help!

To provide you with an accurate solution, I'll need a few more details:

Make sure, your printer and your device are on the same network as 2.4GHZ only. 

What device are you using the printer with a Windows computer, Mac, Android, or iPhone?

Meanwhile, follow the steps from this document here. 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Nal_NR]

Hi @CubbyIvy,

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!