Unable to connect to Wi-Fi

[Marijaju]

Hello,

I recently moved and I am unable to connect my HP Deskjet 4252e to the new Wi-Fi. I have tried using the smart app, but it wants me to sign up for services I already pay for.

Please help.

[Max3Aj]

@Marijaju, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
If you've changed your Wi-Fi network and need to reconnect your HP HP Deskjet 4252e printer, follow these steps to get it working again:

1. Turn on your printer and make sure it is in a ready state.

2. Restore Network Settings:

Press the Cancel button and the Wi-Fi button at the same time for 3 seconds.

3. Connect to Wi-Fi:

Using WPS: Press the WPS button on your router, then press and hold the Wireless button on your printer until the wireless light starts blinking. Wait for the connection to establish.

Using HP Smart App: Download the HP Smart app on your device, open it, and follow the prompts to add your printer and connect it to your Wi-Fi network.

You may refer to this document - HP printers - Wi-Fi connection is lost after router or network settings change | HP® Support

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support