Unable to install Web Services on Laserjet Color 200 M251nw (CF147A)

[schreibman1]

Unable to install Web Services on Laserjet Color 200 M251nw (CF147A).

Device prints and is accessible from my network.  It appears able to reach internet, as it performs firmware check fine.

Firmware 20150212.

Error (attached) Internal Processing error.

Steps to resolve :

Device Reset (touch screen while power-on)

Changed from WiFi to NIC

Changed to a different WiFi SSID

Checked firmware - From machine - Indicates up to date

Firmware utility - Ran, but was same version

Attempt to enable from device WebServicesConfig  yields this error: 

"Connection error. Check Internet connection."

Error and COnfig below:

 

_HP LASERJET TELNET CONFIGURATION________
Product Name : HP LaserJet 200 color M251nw
Formatter Number : V180R2C

Firmware Datecode : 20150212

=================================================
===== Telnet Configuration Current Values =====
=================================================

__________GENERAL SETTINGS________________________
passwd : Not Specified
sys-contact : Not Specified
sys-location : Not Specified
ssl-state : Disabled

__________802.11 WIRELESS_________________________
network-type : INFRASTRUCTURE
desired-ssid : Specified
auth-type : SHARED
ssn-auth-type : WPA2-PSK
svr-auth : NONE
svr-auth-user : Not Specified
svr-auth-pass : Not Specified
svr-auth-id : Not Specified
dot1x : Disabled
psk-passphrase : Specified
encryption : Enabled
wep-key-method : ASCII
wep-key : Not Specified
transmit-key : Not Specified
desired-channel : 1

__________WIRELESS DIRECT ________________________
wireless-direct : Disabled
wireless-direct-name: HP-Print-b5-LaserJet 200 color
wireless-direct-comm: Disabled

__________TCP/IP MAIN_____________________________
host-name : NPI37E681
ip-config : DHCP
firewall-config : Disabled
[Personal Information Removed]
subnet-mask : 255.255.255.0
default-gw : 10.1.1.1
config-server : 10.1.1.1
tftp-server : 10.1.1.1
tftp-filename : Not Specified
parm-file : 0
domain-name : Not Specified
pri-dns-svr : 1.1.1.1
sec-dns-svr : 9.9.9.9
pri-wins-svr : Not Specified

__________TCP/IP PRINT____________________________
9100-printing : Enabled
ws-printing : Enabled
ftp-printing : Enabled
ipp-printing : Enabled
lpd-printing : Enabled
banner : Enabled

__________TCP/IP ACCESS CONTROL___________________
acl-config : Disabled
allow : Not Specified
acl-http : Enabled

__________TCP/IP OTHER____________________________
syslog-config : Enabled
syslog-svr : Not Specified
syslog-max : 10
syslog-priority : 7
syslog-protocol : PROTO_TCP
syslog-port : 514
syslog-facility : 6
slp-config : Enabled
bonjour-config : Enabled
bonjour-svc-name : HP LaserJet 200 color M251nw (37E681)
bonjour-services : IPP printing
bonjour-domain-name : NPI37E681.local.
llmnr : Enabled
ftp-download : Enabled
telnet-config : Enabled
bootp-config : Enabled
dhcp-config : Enabled
autoip-config : Enabled
user-timeout : 900
ews-config : Enabled
dhcp-fqdn-conf : 1
airprint : Enabled

__________TCP/IP DIAGNOSTICS______________________
[Personal Information Removed]
dhcp-lease-time : 85035

__________SNMP____________________________________
snmp-config : Enabled
get-cmnty-name : Enabled
set-cmnty-name : Enabled
default-get-cmnty : Enabled
auth-trap : Disabled
trap-dest : Not Specified

__________OTHER___________________________________
link-type : AUTO
network-select : WIRELESS
job-timeout : 120
ws-discovery-conf : Enabled

__________SUPPORT_________________________________
support-contact : Not Specified
support-number : Not Specified
support-url : Not Specified
tech-support-url : Not Specified

[Jay_G24]

Hi @schreibman1,

I'd like to help!

Web Services is no longer active on this printer.

For more information, refer  -Web Services Stop Working

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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