Unable to locate IP address for hp deskjet 2724 wireless printer

[Gwendoline_King]

1. At the moment,my laptop is not working and I just bought a new wireless HP deskjet 2724 printer.I am using an android 5.1 lenovo tab 3 essential 7 tablet and I am trying to find out the IP address for the HP2724 printer.
2. I have already downloaded the HP Smart app as well as the HP service print plug in on my tablet  and they both never detected the fact that I have a wireless printer.
3. Is there any other way that I can locate the IP address of my printer?
4. Any suggestions will be very much appreciated.

Thank you!

[Jay_G24 · Accepted solution]

Hi @Gwendoline_King,

I'd like to help!

To locate the  IP Address please print the network configuration page-

Print a Network Configuration Page to make sure that the printer is on the same network as the computer.

On the printer's control panel, press the Wireless button  and the Information button  at the same time.

Both a Network Configuration Page and a Wireless Network Test Report print.

To add the printer from android, try the below steps -

Step 1: Install the HP Print Service Plugin

Install the HP Print Service Plugin on your Android OS 5.0 or later, and then turn on the plugin.

NOTE: 

Menus, icons, and the location of the print settings vary by Android version and device manufacturer.

1. Confirm your Android device is connected to the same network as your printer, or that Wi-Fi Direct on your printer and Android device is enabled.

2. On your Android device, install or update the HP Print Service Plugin (in English).

3. Once the installation or update is complete, choose your Android device to turn on the plugin:

   • Android 7 (Nougat) and later devices: The HP Print Service Plugin turns on automatically after installation. Continue with these steps.

   • Android 6 (Marshmallow) and earlier devices: Tap Settings, search for and open HP Print Service, and then tap On.

4. Turn off any other print service plugins, if necessary.

Your Android device is now ready to print using the HP Print Service Plugin.

Step 2: Print with the HP Print Service Plugin

Print photos, documents, emails, or webpages from Android apps that provide a Print option on their menu.

Printing to an HP Printer from Android

Learn how to print from an Android device to a wireless HP printer.

1. Open the item you want to print, tap the menu icon , and then tap Print.

   A print preview screen displays.

2. Tap the down arrow to view the printer list, and then select HP [your printer model name] to print over the network, or DIRECT-xx-HP [your printer model name] to print with Wi-Fi Direct.

   

3. Tap the down arrow  to change any print settings, and then tap the Print  icon.

You may refer -Printing from Android Smartphones or Tablets

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

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