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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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Hi,
Thanks for using the HP Support Community.
What is the printer model?
Usually a reset of the wireless followed by using HP Smart to setup and connect the printer to the network would resolve the problem.
Different printer has different reset methods, here's some examples:
https://www.youtube.com/watch?v=TWBAFvOJuGk
https://www.youtube.com/watch?v=Wu0cQgvVQ0I
https://www.youtube.com/watch?v=NHq_83JIy4A
https://www.youtube.com/watch?v=c3UfOD-5huA
https://www.youtube.com/watch?v=8L5um78rN5U
Hope that helps!
I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
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