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‎10-16-2024 11:13 AM

HP Recommended
Operating System: Microsoft Windows 11

We cannot print anything.  This is a recent issue.  All that appears now is the continuing circle.

Category:
1 REPLY 1

‎10-17-2024 12:50 PM

HP Recommended

Hi @Vincent4141 

 

Welcome to the HP support community.
 

I understand you're experiencing an issue with your HP device, and I apologize for any inconvenience this may have caused. I'm here to help you today.
 

Could you please elaborate the issue in detail?

 

Meantime, please try these steps

 

Let's start with a Printer Reset

 

(1) Turn the printer on, if it is not already on.
(2) Wait until the printer is idle and silent before you continue.
(3) With the printer turned on, disconnect the power cord from the rear of the printer.
(4) Unplug the power cord from the wall outlet.
(5) Wait at least 60 seconds.
(6) Plug the power cord back into the wall outlet.
 NOTE: HP recommends directly connecting the printer power cord to the wall outlet.
(7) Reconnect the power cord to the rear of the printer.
(8) Turn on the printer, if it does not automatically turn on.

 

please check these documents, Click HERE

 

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj-HP Support

Raj2111
I am an HP Employee

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