Unknown user of my printer

[JayS41]

Some unknown source is trying to print adult pictures on my printer.  I leave my photo paper tray empty and come back to find a job waiting but out of paper error.  I go in to see what printer is waiting to print.  NO print jobs listed in the queue.  Cannot find who is using the wireless connection.  Tried to change the wireless printer password but that did not seem to work.

What is the wireless range?  100'?  Do not think either of my neighbors is involved.

[Dragon-Fur]

@JayS41 

Could be someone has access to ePrint, that is, your printer's own email address.

These jobs do not show up in the Windows Print queue.

You can restrict who has access to your HP Smart / HP connected printer(s).

Set who is allowed to print to your printer's email address.

HP Smart / HP Connected Login

Click Flag to switch to your region

Unwanted Prints, Flyers, or Ads on the Printer

• HP Printers - Printer Prints Unwanted Advertisements (Spam)
• Minimum Security Settings for Printers

As to how-far is the Wireless broadcast - this is a function of your router.

Some routers broadcast a wireless signal farther than others.

References / Resources

 User Guide

HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY 5660 e-All-in-One Printer series 

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