Unrequested Wi-Fi Direct PINs spitting out of printer this morning

[ClevelandDesign]

I was in the other room and heard this printer start printing on it's own. Odd, never has it done that before. When I checked what printed out, it was 3 sheets with a Wi-Fi Direct Pin on each page. Why is it doing this? I cannot seem to turn off air print on this device either, which was my first line of defense to accessing our network through the back door. Help please.

[Raj2111 · Accepted solution]

Hi @ClevelandDesign 

Welcome to the HP Support Community!

I understand that your printer is printing Wi-Fi Direct Pin randomly, I am glad to assist you

This might be because the printer is trying to reconnect to the network.

Perform a power reset

1. Turn on the printer, if it is not already on.
2. Wait until the printer is idle and silent before you continue.
3. With the printer turned on, disconnect the power cord from the rear of the printer.
4. Wait at least 30 seconds.
5. Plug back the power cable straight to a wall outlet and printer without any surge protector.
6. Turn on the printer.

Update the printer firmware

Here are the steps:- Click here

You may also check this document for AirPrint.

Please perform these steps and Feel free to reply to your public post for any further assistance.

Thank you for being a Valuable Member of our HP Family.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.

-Regards,