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Common problems for Connectivity Issues
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HP Recommended
M110W laserjet printer

I bought a wireless M110W laserjet, specifically because I travel a lot and wanted a small printer to take along.  I'm not too tech savvy and don't see any instructions about how to sign on to a different wifi network when I am away from my home.  Is this relatively simple to do?  

1 REPLY 1
HP Recommended

Hi @ChasMac2006,

 

Welcome to the HP Support Community. 

 

I understand that you are facing connectivity issues. I’d like to help!

 

Make sure, your printer and your device are on the same network as 2.4GHZ only. 

 

Reboot the Printer: Turn off the printer, wait for a few seconds, and then turn it back on. This can help in resetting the printer's network settings.

Reset Network Settings: 

 

  • a. Press and hold the Wireless button on the printer until the Wireless light starts blinking. 
  • b. Within two minutes, press and hold the Cancel button (X) until all the lights flash.

 

Reconnect to Wi-Fi: a. Use the HP Smart app or the printer's control panel to reconnect the printer to your Wi-Fi network. b. Make sure you enter the correct Wi-Fi password.

Update Printer Firmware: Check if there are any firmware updates available for your printer on the HP support website. Updating the firmware can sometimes resolve connectivity issues.

Check Router Settings: Ensure that your new Wi-Fi network settings, such as network name (SSID) and password, are correctly entered on the printer. Also, check if the router has any specific settings that could be affecting the printer's connection.

Disable MAC Filtering: If your router uses MAC address filtering, make sure the printer's MAC address is allowed to connect. You can find the printer's MAC address on the network configuration page.

Factory Reset: As a last resort, you can perform a factory reset on the printer. Keep in mind that this will erase all custom settings.

 

I hope this helps. 
 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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