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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- WAS DOES OFFLINE MEAN?

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02-19-2021 07:12 AM
Welcome to the HP Support Community.
This means that the printer is disconnected from the Wi-Fi.
Reset the network settings on the printer: Press the Wireless button to access the Wireless Status menu. 2. Press the button next to Settings to access the Wireless Settings menu. 3. Select Restore Defaults. 4. Confirm the selection to restore defaults.
Once done connect it back to the Wi-Fi: 1. Press the Wireless button from the printer control panel, and then select Settings. 2. Scroll to select Wireless Setup Wizard, and then press OK. 3. Follow the on-screen instructions to set up the wireless connection.
Let me know if this helps.
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Thanks!
Have a great day!
I am an HP Employee