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Common problems for Connectivity Issues
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Locked

‎09-13-2024 11:40 AM

HP Recommended
Product: HP Smart Tank 6001 All-in-One

The WIFI light is blinking and i can not connect to WIFI .  the smart tank 6001 will not work with a usb connections either.  i have tried starting and restarting the computer, Printer and router.  I can still copy from the printer.

Category:
1 REPLY 1

‎09-16-2024 07:03 AM

HP Recommended

Hi @allisonlake 

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that there is an issue with the printer connectivity.

 

Please check this document for blinking lights .

 

https://support.hp.com/in-en/document/ish_4512659-4014525-16

 

Please try these steps mentioned below.

 

https://support.hp.com/in-en/document/ish_3967769-3956733-16

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Take care and have a great day ahead!

 

Raj

HP Support

Raj2111
I am an HP Employee

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