WPA Authentication Method has changed from default with Spectrum Internet

[Carolyn0402]

My printer connection to the wireless router was interrupted 6 days ago.  I received the WPA Authentication error when I ran a wireless network test.  After 2 and a half hours of researching and a long phone call with Spectrum cable, I was at my wits end.  Then I read a post by someone who changed a setting in a Verizon cable app, and that worked.  So I went into my Spectrum app>Settings>Internet>Router and saw the UPnP was not turned on.  I turned this on and the printer connected right away.

UPnP stands for Universal Plug and Play.  

I hope this info helps save time for others experiencing this same problem.  I assume that 6 days ago Spectrum did some sort of update and that got turned off.  But who knows.  I'm just glad it worked! 🙂 

[A_Gayathri]

Hi @Carolyn0402,

Welcome to the HP Support Community

I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

To assist better:

• May I have the exact name of the model of the product? Refer to this document for steps to find the product details. Do not share your personal information such as serial, phone number, email ID, etc.
   

Could you please elaborate in detail? 

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.