WPA has changed and I cant connect to the wireless internet

[jminassian]

we could print but then we could not print from our printer and it wont connect to the wireless network.  It wont take out internet password.  on our wireless network report it notes WPA has changed and MAC address might be different.  HOW DO I FIX IT.  

[A_Gayathri]

Hi @jminassian,

Welcome to the HP Support Community

I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

To assist better:

• May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share your personal information such as serial, phone number, email ID, etc.

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.

[jminassian]

HP Lasejet 200 color MFP 

I have reset the printer but it still will not connect to the wireless network and does not accept our password.  When I print the wireless network test > it indicates about the WPA being changed.  I see there have been many issues with this from other post.  

[A_Gayathri]

Hi @jminassian,

Thank you for your reply

I understand you are facing an issue with your HP LaserJet 200 color MFP not connecting to the wireless network due to changes in WPA security settings, follow these steps:

Verify Network Credentials:

• Ensure you are using the correct Wi-Fi network name (SSID) and password. Double-check for any typos or case sensitivity issues.

Update Printer Firmware: Update the firmware on an HP printer

• Sometimes, updating the printer's firmware can resolve connectivity issues. Download the latest firmware from the HP support website and follow the instructions to update your printer.

Reset Network Settings on Printer:

• Restore the printer's network settings to default. This can be done through the printer's control panel:
  • On the printer's control panel, go to Setup > Network Setup > Restore Network Settings.
  • Confirm the reset.

Reconfigure Wireless Connection:

• After resetting, reconfigure the wireless connection:
  • On the printer's control panel, go to Setup > Network Setup > Wireless Setup Wizard.
  • Follow the prompts to select your Wi-Fi network and enter the correct password.

Check Router Settings:

• Ensure that your router is set to use a compatible WPA version. Some printers have issues with WPA3 or mixed mode. If possible, set your router to use WPA2.
• Verify that the router's MAC address filtering is not enabled or that your printer's MAC address is allowed.

Print Network Configuration Page:

• Print a network configuration page from the printer to check the current settings and ensure it shows the correct network details.
  • On the printer's control panel, go to Setup > Reports > Network Configuration Page.

Assign Static IP Address (Optional):

• Sometimes assigning a static IP address to the printer can help with network stability:
  • On the printer’s control panel, go to Setup > Network Setup > TCP/IP Config.
  • Set it to Manual, then enter a static IP address, subnet mask, and default gateway.

Refer to this document: HP LaserJet Pro 200 color MFP M276nw User manual

Find the wireless network password or PIN to connect an HP printer
Wi-Fi connection is lost after router or network settings
Troubleshoot a Wi-Fi connection to an HP printer

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.