WPS pin number is lost

[annie875]

I have a M139 laser jet printer.  I need to print from a new laptop  and it is asking for the WPS pin number in order to add the printer. It says to check the display or use the information sheet from the original paperwork to find the pin number. My device does not have a display screen and I lost my information sheet with the pin. How do I get my pin number?

[Irfan_06]

Hi @annie875,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that you are facing an issue with adding the printer to your new laptop.

To understand the issue and help you, please share the details listed below:

- Exact model number/product number(SKU number) of your HP Product (Click herefor information on how to find the model number/product number).

- Is the printer connected to the network or is it the first time you are setting it up on the network?

- May I know which application are you using to print?

- When was the last time your printer was connected to the network or working fine?

- Were there any changes made to your printer or router recently?

- May I know which devices are you using to print eg: Windows PC, Mac, or Smartphone (Android or iPhone)?

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

Take care and have a great day ahead!

Irwin6

HP Support