WPS - printer prints blank page when requesting pin

[AlexP12345678]

I'm trying to connect my printer to my laptop. Every time on my laptop I'm prompted to put in the WPS pin, the printer prints the page saying "here is the code, it's valid for 2mins" but the space where the code should be is blank.

In addition, I opened the printer and saw the control panel, inputted the eight-digit pin displayed, and get an error message.

Please help!

[Anand_Andy · Accepted solution]

Hi @AlexP12345678,

Welcome to the HP Support Community

I understand need help finding the WPS PIN for your HP ENVY 6032 All-In-One Printer. Not to worry I will help you to get a resolution to resolve the issue.

Please refer to this Video: How to Find the WPS PIN to Complete Printer Setup

To locate the WPS pin for the printer press the wireless button and information button at the same time and the printer will print a page with the pin information at the top of the page.

What is the error message on the control panel?

I hope that answers your concern adequately. Let me know!

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

From <https://hpcsc.response.lithium.com/console/agent/50178604?>