We changed our modem and now our 4155 Plus Printer won't connect to wifi

[Swann3]

Since we updated out modem, our printer will not connect to the wifi.  I have done all suggested proceedures.

[zoey7886]

@Swann3, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding HP 4155 Plus Printer that isn't connecting to Wi-Fi after changing your modem! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If your HP 4155 Plus Printer isn't connecting to Wi-Fi after changing your modem, here are steps you can follow to resolve the issue:

Steps to Connect the Printer:

Power Cycle the Devices:

• Turn off your printer and unplug the power cord.
• Turn off the modem/router for a few minutes and then turn it back on.
• Reconnect the printer to the power and turn it on.

Check Wi-Fi Signal Strength:

• Ensure that the printer is within range of your wireless router.

Reconnect the Printer to Wi-Fi:

Via HP Smart App:

• Open the HP Smart App on your mobile device or computer.
• Select "Printer Setup" and follow the on-screen instructions to connect the printer to your wireless network.

Via Wireless Setup Wizard (if available):

• If your printer has a touchscreen display, access the settings or network menu.
• Select “Wireless Setup Wizard” and follow the prompts to enter your Wi-Fi SSID and password.

Print Network Configuration Page:

• Print a Network Configuration Page to ensure that the printer is connected.
• This will give you information about the printer's network settings.

Forget Previous Network Settings:

• It may be necessary to remove the old network settings from your printer's memory.
• Refer to your printer’s manual on how to reset wireless settings.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,