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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
PaulGasper
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Solved!

Web JetAdmin and Internet Explorer Retirement

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HP Web JetAdmin 10.4 SR8
Microsoft Windows Server 2016

Hello HP Forum!

 

               I have a Tech Support Specialist user that upgraded to the new Edge and now can't launch Web JetAdmin from his local machine due to WJA requiring to be launched in IE (for what I am assuming is the use of .NET).  Is this being addressed soon?  I know the company will be moving away from IE soon and I want to be sure that us Tech Support guys still have access to WJA as it has been a very helpful tool.

 

               As a side note, we only have two seats available on the server and I am using 1 being the main point of contact for WJA and printer issues in general and the other is needed for the server admins/management from time to time.

 

Any information is appreciated!

 

Thank you,

-Paul-

3 REPLIES 3
GSWAndrewJ
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I have the same question too, Any answers would be appreciated. 

AUmonroe
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Same here HP! Whats the deal.. are you updating WJA to support modern browsers?

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PaulGasper
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Looks like it is in the notes for SR9

PaulGasper_0-1608751284069.png

http://h10032.www1.hp.com/ctg/Manual/c01894187

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