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HP Recommended
HP PhotoSmart Plus B210
macOS 11.0 Big Sur

Hello, 

For several months, I have noticed on my HP PhotoSmart Plus B210 printer that the Web Service feature has been disabled and today I am unable to enable it.

Every time I try to activate it it says: "Internal server error."

Is it normal that this has been disabled on this printer model?

Is there a possibility to reactivate it in order to use HP ePrint?

Thanks,

Eliot

 

1 REPLY 1
HP Recommended

Hi @EliotB,

 

I'd like to help!

 

Web Services might have stopped working and are no longer supported on select printers.

 

You may refer to -Web Services Stop Working

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

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