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Common problems for Connectivity Issues
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Web Service - Internal server error

HP Recommended
HP PhotoSmart Plus B210
macOS 11.0 Big Sur


For several months, I have noticed on my HP PhotoSmart Plus B210 printer that the Web Service feature has been disabled and today I am unable to enable it.

Every time I try to activate it it says: "Internal server error."

Is it normal that this has been disabled on this printer model?

Is there a possibility to reactivate it in order to use HP ePrint?




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Hi @EliotB,


I'd like to help!


Web Services might have stopped working and are no longer supported on select printers.


You may refer to -Web Services Stop Working


Hope this helps! Keep me posted. 


And, Welcome to the HP Support Community. 


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