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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
EliotB
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Message 1 of 2
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Web Service - Internal server error

‎03-06-2021 03:52 PM

HP Recommended
Product: HP PhotoSmart Plus B210
Operating System: macOS 11.0 Big Sur

Hello, 

For several months, I have noticed on my HP PhotoSmart Plus B210 printer that the Web Service feature has been disabled and today I am unable to enable it.

Every time I try to activate it it says: "Internal server error."

Is it normal that this has been disabled on this printer model?

Is there a possibility to reactivate it in order to use HP ePrint?

Thanks,

Eliot

 

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Jay_G24
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post

‎03-10-2021 06:37 AM

HP Recommended

Hi @EliotB,

 

I'd like to help!

 

Web Services might have stopped working and are no longer supported on select printers.

 

You may refer to -Web Services Stop Working

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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