When I sign onto my HP account and try to Add Printer, I get an invalid claim code message. I would like to change the email address to something shorter and easier to remember.
Possibly related - I can send through email to my printer if I use Outlook or gmail. However, I can't send from Yahoo or AOL. Yahoo bounces it back, AOL just doesn't print.
Things I've tried:
Regenerated Claim Code
Typed in lower caser, typed in upper case
Restarted printer and PC, restarted Samsung phone and Kindle
Removed and then enabled Web Services
Restored Factory Defaults
Was shuffled around HP Support for over 2 hours. 9 people told me they had to transfer me to another department - or call a different phone number. Only 1 agent even attempted to troubleshoot, the other 8 tried to get me to buy into the instant ink program before transferring.
Some email account service providers, such as Google or Yahoo, block access by third-party apps for security reasons. To allow the scan to email feature access to your email account, go to your email account service provider for detailed steps.
If you turned on two-step authentication, you must create an application password for the scan to email feature to access to your email account. See your email account provider for more information.
Other email accounts: From a trusted device, sign in to your email account. Go to your account settings, search for authentication, SMTP, or security, and then follow the on-screen instructions to set-up access for the scan to email feature.
I'm not sure you completely read my post. When I follow the directions to change the eprint email address, it asks for a claim code. When I enter the claim code, it tells me that it is invalid. I have regenerated the code multiple times, disabled and restarted web services, went to factory defaults, typed code in upper case, typed it in lower case, entered "0" and "O" to make sure I wasn't confusing a zero for an o. Each time I am asked for the claim code, each time I am told the code is invalid.
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