Where on my computer do I find the PIN number, Have looked on cable , but not correct number

[JW8-_]

Have just had full fibre installed and printer now not working, requires PIN number, which can't find on printer

[Max3Aj]

@JW8-_, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

It sounds like your HP printer is asking for a WPS PIN after switching to full fibre internet. This is a common step when reconnecting your printer to a new Wi-Fi network. Here's how to find the PIN and get your printer back online:

Where to Find the WPS PIN

On the Printer Display (if available):

• When the printer asks for a WPS PIN, it usually displays it on the screen for about 90 seconds.
• Look at the printer’s control panel or screen and note the 8-digit PIN.
• Enter this PIN on your computer or router setup page when prompted.

If Your Printer Has No Display:

• Press and hold the Wireless button (📶) and the Information button (ℹ️) together for about 5 seconds.
• This will print a Network Configuration Page or Wireless Test Report.
• Look for the WPS PIN on that printout.

Still Can’t Find It?

• You can also connect using Push Button Configuration (PBC) if your router supports it:
  • On the printer, press and hold the Wireless button until it starts blinking.
  • Within 2 minutes, press the WPS button on your router.
  • The printer should connect automatically. 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support