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‎03-14-2024 01:39 PM

HP Recommended

I am constantly having connection issues with my printer. It almost always says it's offline and no matter what I try, disconnecting and restarting everything I can think of, it still won't connect. So then I tried to connect to my printer via bluetooth, and bluetooth is on on the printer and I can find my printer on my phone, but when I click on my printer from my phone to connect it, it says an app is needed to use this feature....does anyone know what app it's talking about or have this issue? I have the HP Smart app downloaded on my phone already. My printer is an HP ENVY PHOTO 7855 all-in-one printer.

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