Why my HP printer just stop working from my phone

[Leon1314]

I’ve had my HP 4100 series printer for a few years. I didn’t use it for 23 months and it just disconnected from my phone and won’t let me print from it. It won’t let me send it back up if this is the kind of service that I’m going to get from HP printers, this will be my last one. I’ll ever buy that’s crock. You shouldn’t have to reset it up every time you go to use it too much technical issues going back-and-forth trying to use it It’s my printer. I set it up. You should leave my programs alone 

[Leon1314]

And I said 2or 3  months, not 23 months. This is my last HP printer that I will ever  buy I do not need someone to get in my business and mess with my printer HP needs to leave things alone with their 50 ways to login program I do not like it 

if I have to set it up every two or three times, I use it  it’s no good to me

[Nal_NR]

Hi @Leon1314 

Welcome to the HP Support Community.

I understand that you are facing connectivity issues. I’d like to help!

To provide you with an accurate solution, I'll need a few more details:

Make sure, your printer and your device are on the same network as 2.4GHZ only.

Is it a private (Home network) or a public Wi-Fi connection? Wi-Fi direct? Or Hotspot?
What device are you using the printer with a Windows computer, Mac, Android, or iPhone?

Meanwhile,  

Check for network and connection issues if you cannot print or scan with a wireless HP printer.

Restart devices

Restart your computer or mobile device, printer, and router to clear any error states.

Disconnect your computer or mobile device from the network name (SSID), and then reconnect it to the same network name your printer is connected to.

If the printer is available and has a ready status, the issue is resolved. You do not need to continue troubleshooting.

1. Press the Power button to turn off the printer. If the printer does not turn off, disconnect the power cord from the printer and from the power source.

2. Turn off the computer or mobile device that the printer was set up with.

3. Restart the router.

4. Reconnect the power cord to the printer and to a wall outlet.

   NOTE: 

   HP recommends plugging the printer directly into a wall outlet.

5. Turn on the computer or mobile device.

6. Check the connection to make sure the same network is used by the printer and the device.

   • Computer or mobile device: Open the list of available networks and make sure it is connected to the correct network.

   • Printer: Check the Wireless light 

      on the control panel. If it is solid blue the printer is connected.

Click here for the remaining steps. 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!