Wi Fi icon on Envy 6032 does not illuminate or show. Printer registers offline

[woofie]

Moved printer to new location and now WiFI icon does not show or illuminate even after returning printer to old location. Printer shows purple light slow flash in center. PC windows shows printer offline

[Nal_NR]

Hi @woofie,

Welcome to the HP Support Community. 

I understand that you are I’d like to help!

To provide you with an accurate solution, I'll need a few more details:

Are you connecting the printer to a 2.4 GHz network or 5 GHz network?

Is it a private (Home network) or a public Wi-Fi connection? Wi-Fi direct? Or Hotspot?
What device are you using the printer with a Windows computer, Mac, Android, or iPhone?

How is the printer connected to USB or Wireless? 

Meanwhile, try the following from this document and see how it goes. 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Nal_NR]

Hi @woofie,

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

[woofie]

I am using 2.4GHz and a private home network wifi connection. My computer is a wifi computer using windows 11.

My printer worked on wifi using my PC , until I moved the printer  to my flat. I could not connect it to my lap top there. On returning to this address I now cannot reconnect it on the PC. The wireless icon on the printer no longer shows and is inactive so all the printouts and instructions cannot be carried out as I cannot see or use the wireless icon. 

[woofie]

Also the printer does not connect even with a usb connection. The PC recognises the printer but fails to print

[Nal_NR]

Hi @woofie,

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!