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I’ve received. a new router - no change in supplier-  and need to change WiFi password on my desk jet 2700e but cannot figure out how to do it. Can someone help please??

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Please try a reset wireless to defaults and then use the HP App to setup and connect printer to the network again.

 

These resources will be useful:

 

Reset wireless:

 

https://www.youtube.com/watch?v=NHq_83JIy4A

 

Connect to wireless network:

 

https://www.youtube.com/watch?v=VD1YaFTaSHs

 

For more resources on the printer:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPjcVOuuxj4SD-DOScj4xvlE

 

 

Hope that helps!

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
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